Introduction

Today businesses are looking at empowerment as a catalyst for higher levels of employee productivity and engagement. Numerous studies and expert opinions have stressed the positive impact of empowerment on an organization’s quality of work, employee satisfaction, collaboration, productivity, and costs. However, empowerment cannot happen without an active and committed role from management. In this course, we cover the rising importance of empowerment in the workplace and the tools available for management to integrate it into the working environment of an organization.

Course Objective

By the end of this Electric Submersible Pumps training course, participants will learn to:

• Build an in-depth understanding of empowerment.
• Acquire vital managerial competencies to empower and engage.
• Develop and manage empowered employees.
• Gain team commitment and performance through delegation and interdependence.
• Employ acquired knowledge on empowerment at the organizational level.

 Training Methodology

 A highly interactive combination of lecture and discussion sessions will be managed to maximize the amount and quality of information, knowledge and experience transfer. The sessions will start by raising the most relevant questions and motivate everybody to find the right answers. The attendants will also be encouraged to raise more of their own questions and to share developing the right answers using their own analysis and experience.

Course Outline

Day 1:

Understanding empowerment

·         Defining empowerment.

·         Recognizing the benefits.

·         Recognizing the roadblocks.

·         Recognizing the mistakes.

Day 2:

Empowering the Manager

·         The shift in mindset.

• The behavior.
• The results.
• The value.

·         From manager to leader.

• Getting the buy-in.
• Setting career paths and reward systems.
• Creating the challenge.
• Measuring empowerment.
• Clearing the way.

·         The ethos of an empowering manager.

o    Sharing goals and direction.

o    Building trust.

o    Availing information.

o    Delegating.

o    Appreciating and giving feedback.

Day 3:

Empowering the employee:

·         Encouraging new behavior.

·         Responsibility, Authority and Accountability (RAA).

• Revisiting the job scope.
• Creating the zones of authority.
• Respecting the boundaries.
• Dealing with shared accountability.
• Setting the expectations.

·         Performance management and reviews.

Day 4:

 Empowering teams:

·         Teams and the empowered workplace.

·         Characteristics of an empowered team.

·         Advantages and disadvantages of team empowerment.

·         Setting expectations.

• Goals.
• Accountability.
• Teamwork.
• Self-management.
• Decision making.
• Results.
• 
  

Day 5:

The empowered organization:

o  o   Characteristics of an empowered organization.

o    The role of leadership.

o    The importance of coaching and mentoring.

o    The transformative process.

o    The supportive structure.

o    Communicating empowerment.

o   Auditing empowerment.