Basics of Human Resources Management
Training & Human Resources
Introduction
This Essentials of Human Resource Management training course provides a
comprehensive and modern overview of the role and activities of the Human
Resource (HR) Department. It presents the latest tools and techniques for the
effective management of people and offers opportunities to update and develop
personal competency. The participants will enhance their knowledge about the
processes involved, the systems used, and the skills needed to be successful in
a modern HR Department. They will explore core activities ranging from the
recruitment interview to an exit interview, examining the skills required and
the various roles of the HR Professional in the 21st Century.
By the end of the course, participants will be
able to:
- Understand
Strategic HRM Approaches (SHRM)..
- Describe
the Role and Functions of the HR Department.
- Show
understanding of Employee Resourcing, Recruitment & Reward.
- Describe
Best Practice in Working with Employees and Assisting with Employee
Problems.
- Understand
Performance Management in a multi-cultural environment.
- State
the Benefits of HR Planning and HR Ethics.
Training Methodology
A highly interactive combination of lecture and discussion sessions will be managed to maximize the amount and quality of information, knowledge and experience transfer. The sessions will start by raising the most relevant questions and motivate everybody finding the right answers. The attendants will also be encouraged to raise more of their own questions and to share developing the right answers using their own analysis and experience.
Course Outline
Day 1:
An Overview
of Human Resource Management
- Introducing Human Resource
Management (HRM).
- Human Resource Management
vs. Personnel Management.
- Main Activities,
Responsibilities and Tasks of HRM.
- Introducing Strategic HRM.
- Specialisms and Systems.
- Modern Function Structure.
- Qualifications and
Professional Study.
- Personal Qualities needed
for HRM Work.
Day 2:
Administration & Performance Management
- Administration and Business Support.
- Monitoring and Reporting.
- Absence Management.
- Introduction to HR Databases and Computer
Systems.
- Security and Confidentiality of Employee
Records.
- Performance Management in a multi-cultural
Setting.
- Appraisal Systems and 360° Feedback.
- Dealing with the Poor Performer.
Day 3:
Recruiting, Retaining and Rewarding Employees
- Social Media and Recruitment.
- Choosing Appropriate Selection Techniques.
- Assessment and Development Centers.
- The Use and Limitations of Aptitude Tests and
Psychometrics.
- Induction for New Employees.
- Retention Strategies.
- Pay and Reward, Compensation and Benefits.
- Introducing Total Reward Concept.
Day 4:
Employee Support and Welfare
- Identifying
and Managing Employee Problems.
- Employee
Assistance Programmes.
- Employee
Well-being.
- Equality
of Opportunity & Employee Diversity.
- Dignity-at-work,
Bullying & Harassment.
- Grievance
and Conducting Workplace Investigations.
- Introducing
Workplace Mediation.
- Exit
Procedures and Exit Interviews.
Day 5:
HR Planning, Learning & HR Ethics
- Human
Resource Planning.
- Integrated
HR Strategies.
- How do
Adults Learn?
- Training
and Development Interventions.
- Learning
Styles.
- HRM
Ethics & Professional Conduct.
- Continuing
Personal Development (CPD).
- Personal
Action Planning.
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