Mastering People Management & Team Leadership
LEADERSHIP, MANAGEMENT
Introduction
The journey to becoming a successful leader in an organization involves mastering the delicate art of balancing the myriads of organizational demands and customer needs while also attending to your team's requirements.
This leadership and team management course empowers supervisors, technical specialists, and those stepping into leadership roles with diverse competencies to navigate these challenges confidently
The people management and team leadership course participants will acquire the ability and confidence to detach themselves from day-to-day operational pressures to grasp the broader organizational landscape. This understanding forms the core of people management in a dynamic business environment
Upon successful completion of this course, participants will be able to:
- Comprehend their dual role as a manager and a leader within their organization.
- Establish crystal-clear objectives and performance standards for their teams.
- Efficiently manage their workloads via effective prioritization and delegation strategies.
- Enhance their skills in influencing others to achieve desired outcomes.
- Forge a cohesive, high-performing team unit.
- Cultivate and fully leverage their team members' capabilities, fostering a climate of continuous professional growth.
Training Methodology
A highly interactive combination of lecture and discussion sessions will be managed to maximize the amount and quality of information, knowledge and experience transfer. The sessions will start by raising the most relevant questions, and motivate everybody finding the right answers. The attendants will also be encouraged to raise more of their own questions and to share developing the right answers using their own analysis and experience
Course Outline
Day 1:
Understanding Your Role
- Distinguishing between being a leader and a
manager.
- Enhancing self-awareness and self-perception.
- Going beyond the job description: understanding
what the organization expects from you.
- Managing the demands of multiple stakeholders.
- Comprehending organizational change.
- A structured model for effecting changes.
Day 2:
Personal Effectiveness, Time Management, and Delegation
- Comprehending personal and organizational environmental contexts.
- Outcome-focused approach to professional endeavors.
- Formulating personal and team goals.
- Techniques for effective performance management.
- Mastering time and using it to your advantage.
- A systemic model for successful delegation.
Day 3:
Communication, Influence & Conflict Management
- Exploring communication pathways.
- Elevating listening skills.
- Utilizing emotions in building rapport.
- Perfecting the art of persuasion and negotiation.
- Assertively managing conflicts.
Day 4:
Team Building, People Management, and Motivation
- The mechanics of high-performing teams.
- Pinpointing unique team roles.
- Real-world application: engaging teambuilding activities.
- Investigating motivation and reward systems.
- Cultivating and disseminating a shared vision.
- A comparison of leadership styles.
Day 5:
Enhancing Team Performance through Coaching and Development
- Understanding the learning profiles of people management.
- Employing coaching to foster personal and team-wide growth.
- Skills for providing effective feedback.
- Creating actionable development plans.
- Envisioning and planning steps.
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