How to Write HR Policies and Procedures
Training & Human Resources
Introduction
As companies
start to grow, they need formal HR policies and procedures to effectively
manage their human capital. Whether you’re writing HR policies and procedures
from scratch or updating your existing documentation, it’s important to follow
certain guidelines to ensure company-wide adoption.
Human resource policies are formal rules and guidelines that businesses put in place to manage their employees. HR procedures, on the other hand, are step-by-step instructions that specify what actions should be taken to comply with these policies. Defining these policies and procedures is one of the core functions of human resource management.
This course will provide the necessary skills for effectively writing HR policies and procedures. The course has been specifically designed for Human Resource professionals, administrators, and managers who are in charge of HR policies and procedures.
Upon successful completion of this course,
participants will be able to:
- Understanding the difference between policies, processes and procedures.
- Understanding HR roles and responsibilities.
- Understanding the need for HR policies and procedures.
- Writing effective HR policy and procedure.
- Realize the importance of good quality HR policies and procedures to the overall business.
- Write effective organization business-related HR policies and procedures for implementation throughout their organization.
- Learn the critical importance of designing a stakeholder communication program throughout the company to embed the updated policies and procedures.
- Have an opportunity to review and approve the upgraded policies and
- procedures drafted by their workshop participants.
Training Methodology
A highly interactive combination of lecture
and discussion sessions will be managed to maximize the amount and quality of
information, knowledge and experience transfer. The sessions will start by
raising the most relevant questions, and motivate everybody finding the right
answers. The attendants will also be encouraged to raise more of their own
questions and to share developing the right answers using their own analysis
and experience.
Course Outline
Day 1:
Methodology
of HR Management
- Role of HR management.
- Understanding
the HR deliverables model.
- Concept of "HR
as Business partner”.
- Understanding
the move from "Traditional HR” to "Strategic HR”.
Human Resources Policies and Procedures
- Understanding HR
policies.
- Understanding
the HR procedures.
- Importance of
HR policies and procedures.
- Developing the
format of HR policies and procedures.
- Understanding
the importance of Statute inclusion.
- Practical
training on HR policy and procedure.
Day 2:
Development of human resources procedures
- Nature of policies and procedures.
- Policies versus
procedures.
- Why are HR
policies and procedures required?
- Expressing
values in HR policies and procedures.
- Importance of
statutory inclusions.
- Formulating HR
policies and procedures.
- A partial list
of policies.
- Contents and
sections of a policy.
- Practical
policy writing activities.
- Differences
between processes and procedures.
- Considerations
in developing processes and procedures.
- Building your
process.
- Use of
flowchart symbols.
- Writing
detailed procedures to support process maps.
- Main
considerations in developing HR procedures.
- Developing HR
procedures – practical application.
Day 3:
Creating HR Policy, Processes, Procedures
- Key indicators in creating/developing.
- Use of
Flowchart symbols.
- Effective
writing of policies and procedures in detailed format.
- Understanding
the development process.
- Understanding
the HR management system.
- Review of the
course and "Question and Answer session”.
Day 4:
Techniques of Writing
- Basic writing tips
- Writing
in an impersonal style.
- Organizing
paragraphs and sentences
- Using
simple, specific and positive language.
- Using
active verbs.
- Applying
easy and effective grammatical rules.
- The
gunning fog index for writing complexity.
- Grammar
and use of active verbs.
- Writing
not in a personal form.
- How to
organise and present?
- Why use
simple, specific and positive language?
Day 5:
Human Resources Management Systems (HRMS) and policies and procedures
- Introduction
and briefing.
- Relating
HRMS to policies and procedures.
- The
various applications.
o
Oracle human resources management system.
o
Sap human resources management system.
o
Other options.